me754 Privacy Policy

1. Introduction

me754 ("we," "us," "our," or "me754") is a PAGCOR-licensed online gaming platform operating through the domain me754.cam and its associated mobile applications. We are committed to protecting the personal data of our users ("you," "your," or "Player") in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its implementing rules and regulations, and all applicable PAGCOR directives.

This Privacy Policy describes the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data. By registering an account with me754, accessing our website, or using our gaming services, you acknowledge that you have read, understood, and consent to the collection, processing, and storage of your personal information as described in this Privacy Policy.

If you do not agree with any provision of this Privacy Policy, you must immediately cease using me754's services and refrain from creating an account. We reserve the right to update this Privacy Policy at any time, and the "Last Updated" date at the top of this document will reflect the most recent version. Continued use of our services after changes are posted constitutes your acceptance of the revised Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

When you register for an account with me754, we collect the following personal information directly from you:

• Account Registration Data: Full legal name, date of birth, gender, email address, mobile phone number, residential address, and username
• Identity Verification Documents: Government-issued photo identification (passport, driver's license, UMID, PhilSys ID, or Voter's ID), proof of address (utility bills, bank statements), and selfie photographs holding identification documents
• Financial Information: Bank account details, e-wallet account information (GCash, Maya), cryptocurrency wallet addresses, and payment transaction history
• Correspondence: Messages, emails, chat logs, and support tickets exchanged with our customer service team

2.2 Information Collected Automatically

When you access me754's website or mobile application, we automatically collect certain technical and usage information:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (IMEI, MAC address), and mobile carrier information
• Usage Data: IP address, login timestamps, pages visited, games played, betting history, session duration, click patterns, and referral sources
• Location Data: Approximate geographic location derived from IP address or GPS data (with your consent on mobile devices) to verify compliance with jurisdictional restrictions
• Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons, and similar tracking technologies to enhance user experience and analyze platform performance (see Section 9 for details)

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment Processors: Transaction verification data from GCash, Maya, banks, and cryptocurrency payment gateways
• Identity Verification Services: Data from third-party KYC (Know Your Customer) and AML (Anti-Money Laundering) verification providers used to authenticate your identity
• Fraud Prevention Services: Information from fraud detection and prevention platforms to identify suspicious account activity
• Marketing Partners: Referral data and campaign performance metrics from affiliate partners (anonymized where possible)

3. How We Use Your Information

me754 collects and processes your personal information for the following legitimate purposes:

3.1 Account Management and Service Provision

• Creating, maintaining, and managing your me754 account
• Processing deposits, withdrawals, and other financial transactions
• Enabling gameplay, bet placement, and access to gaming content
• Providing customer support and responding to your inquiries
• Sending account-related notifications, transaction confirmations, and service updates

3.2 Legal and Regulatory Compliance

• Verifying your identity and age to ensure compliance with the 21+ requirement mandated by PAGCOR
• Conducting KYC (Know Your Customer) and AML (Anti-Money Laundering) checks as required by Philippine law
• Monitoring for fraudulent activity, collusion, bonus abuse, and other prohibited conduct
• Maintaining records for audit, regulatory reporting, and law enforcement cooperation
• Enforcing our Terms and Conditions and protecting against legal liability

3.3 Marketing and Communications

• Sending promotional offers, bonuses, and marketing communications via email, SMS, or push notifications (with your consent)
• Personalizing marketing content based on your gaming preferences and activity
• Analyzing campaign effectiveness and improving promotional strategies
• Administering loyalty programs, VIP rewards, and referral incentives

3.4 Platform Improvement and Analytics

• Analyzing usage patterns to improve website functionality, game offerings, and user experience
• Conducting A/B testing and performance optimization
• Developing new features, games, and services based on user behavior insights
• Generating aggregated, anonymized statistics for business intelligence purposes

3.5 Security and Fraud Prevention

• Detecting and preventing fraud, money laundering, identity theft, and other illegal activities
• Identifying duplicate accounts, collusion, and bonus abuse
• Protecting the integrity of our games and platform security
• Investigating disputes, chargebacks, and suspicious transactions

4. Legal Basis for Processing

Under the Philippine Data Privacy Act, me754 processes your personal information based on the following legal grounds:

• Consent: You have explicitly consented to the collection and processing of your personal data by registering an account and accepting this Privacy Policy
• Contractual Necessity: Processing is necessary to fulfill our contractual obligations under the Terms and Conditions, including providing gaming services and processing transactions
• Legal Obligation: Processing is required to comply with Philippine laws, PAGCOR regulations, AML requirements, and tax reporting obligations
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security, marketing, and platform improvement, provided these interests do not override your fundamental rights and freedoms

5. Data Sharing and Third Parties

me754 does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with the following categories of recipients under strict confidentiality obligations:

5.1 Service Providers and Business Partners

• Payment Processors: GCash, Maya, banks, and cryptocurrency payment gateways to process deposits and withdrawals
• Identity Verification Services: Third-party KYC and AML verification providers to authenticate your identity and comply with regulatory requirements
• Cloud Hosting Providers: Secure data storage and infrastructure providers that host our databases and servers
• Game Providers: Software suppliers that provide casino games, slots, live dealer content, and sports betting platforms
• Customer Support Tools: Live chat platforms and ticketing systems used to provide customer assistance
• Marketing and Analytics Platforms: Email service providers, SMS gateways, and analytics tools used to deliver communications and measure performance

5.2 Regulatory Authorities and Law Enforcement

We may disclose your personal information to PAGCOR, the National Privacy Commission (NPC), Anti-Money Laundering Council (AMLC), Bureau of Internal Revenue (BIR), and other Philippine government agencies when required by law or legal process, including court orders, subpoenas, or regulatory investigations.

5.3 Corporate Transactions

In the event of a merger, acquisition, sale of assets, or corporate restructuring, your personal information may be transferred to the acquiring entity. You will be notified of any such transfer, and the new entity will be required to honor this Privacy Policy.

5.4 Fraud Prevention Networks

We may share information with fraud detection and prevention networks to identify suspicious activity, protect against financial crime, and maintain the integrity of the online gaming industry.

All third-party service providers with access to your personal information are contractually obligated to implement appropriate security measures and use your data only for the purposes specified by me754.

6. Data Security Measures

me754 employs industry-standard technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

6.1 Technical Safeguards

• Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS encryption
• Secure Storage: Personal data and financial information are stored in encrypted databases with access controls and regular security audits
• Firewall Protection: Our servers are protected by enterprise-grade firewalls and intrusion detection systems
• Two-Factor Authentication (2FA): Optional 2FA is available to enhance account security
• Regular Security Updates: Software and systems are regularly patched and updated to address vulnerabilities

6.2 Administrative Safeguards

• Access Controls: Personal information is accessible only to authorized personnel on a need-to-know basis
• Employee Training: Staff members receive regular training on data protection best practices and confidentiality obligations
• Confidentiality Agreements: All employees and contractors sign non-disclosure agreements
• Incident Response Plan: We maintain a documented security incident response protocol to address data breaches promptly

6.3 Physical Safeguards

Our data centers and server facilities employ physical security measures including biometric access controls, 24/7 surveillance, and restricted access to authorized personnel only.

While we implement robust security measures, no system is completely immune to cyberattacks. In the event of a data breach affecting your personal information, we will notify you and the National Privacy Commission within 72 hours as required by the Data Privacy Act.

7. Data Retention

me754 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7.1 Active Accounts

While your account remains active, we retain all associated personal information, transaction history, and betting records to provide ongoing services and comply with regulatory requirements.

7.2 Closed Accounts

Upon voluntary account closure or termination by me754, we retain your personal information for a minimum of five (5) years as required by PAGCOR regulations and Philippine AML laws. This retention period enables us to comply with tax reporting obligations, respond to regulatory inquiries, resolve disputes, and prevent fraud.

7.3 Financial and Transaction Records

Financial transaction records, including deposits, withdrawals, and betting history, are retained for seven (7) years in accordance with tax and accounting regulations.

7.4 Marketing Data

If you opt out of marketing communications, your email address and phone number will be retained on a suppression list to ensure we do not contact you again.

7.5 Deletion Requests

After the applicable retention period expires, your personal information will be securely deleted or anonymized. You may request early deletion of your personal information subject to legal and regulatory constraints (see Section 8 for details).

8. Your Privacy Rights

Under the Philippine Data Privacy Act, you have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request access to the personal information we hold about you. You can view most of your account information by logging into your me754 account. For a comprehensive data export, contact our Data Protection Officer at [email protected].

8.2 Right to Rectification

You have the right to correct inaccurate or incomplete personal information. You can update your email address, phone number, and address through your account settings. For changes to your legal name or date of birth, contact customer support with supporting documentation.

8.3 Right to Erasure ("Right to be Forgotten")

You may request deletion of your personal information, subject to legal and regulatory retention requirements. We cannot delete data that we are legally obligated to retain for tax, AML, or regulatory purposes.

8.4 Right to Object

You have the right to object to the processing of your personal information for direct marketing purposes. You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting customer support.

8.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format (e.g., CSV or JSON). Contact [email protected] to request data portability.

8.6 Right to Withdraw Consent

If processing is based on your consent, you have the right to withdraw that consent at any time. However, withdrawal does not affect the lawfulness of processing conducted prior to withdrawal.

8.7 Right to Lodge a Complaint

If you believe me754 has violated your privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines at [email protected] or through their website at https://www.privacy.gov.ph.

To exercise any of these rights, contact our Data Protection Officer at [email protected] with your account details and a description of your request. We will respond within 15 business days.

9. Cookies and Tracking Technologies

me754 uses cookies, web beacons, and similar tracking technologies to enhance your user experience, analyze platform performance, and deliver personalized content.

9.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality, including login authentication, session management, and security features. These cookies cannot be disabled.
• Performance Cookies: Collect anonymous usage data to analyze website traffic, identify popular games, and optimize platform performance.
• Functional Cookies: Remember your preferences such as language settings, display options, and game filters to enhance your user experience.
• Marketing Cookies: Track your browsing behavior across me754 and partner websites to deliver personalized advertisements and measure campaign effectiveness. You can opt out of marketing cookies through your browser settings.

9.2 Managing Cookies

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but disabling essential cookies may impair website functionality. For more information on managing cookies, visit your browser's help section.

9.3 Third-Party Cookies

Some cookies are placed by third-party service providers such as Google Analytics, Facebook Pixel, and payment processors. These third parties have their own privacy policies governing the use of cookies.

10. International Data Transfers

me754 primarily stores and processes personal information within the Philippines. However, some of our third-party service providers (cloud hosting, payment processors, game providers) may be located outside the Philippines, including in jurisdictions such as the European Union, Singapore, and the United States.

When transferring personal information internationally, we ensure that adequate safeguards are in place, including:

• Executing Standard Contractual Clauses (SCCs) with data processors located in jurisdictions without adequate data protection laws
• Ensuring third-party providers are certified under recognized data protection frameworks
• Conducting due diligence to verify that international transfers comply with Philippine Data Privacy Act requirements

By using me754's services, you consent to the international transfer of your personal information as described in this Privacy Policy.

11. Children's Privacy

me754's services are intended exclusively for individuals aged 21 years or older. We do not knowingly collect, process, or retain personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from a minor, we will immediately delete that information and terminate the associated account.

If you believe we have collected personal information from a minor, please contact us immediately at [email protected] so we can take appropriate action.

12. Changes to This Privacy Policy

me754 reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When material changes are made, we will notify you via email, a prominent notice on our website, or through your me754 account dashboard.

The "Last Updated" date at the top of this document indicates when the Privacy Policy was most recently revised. Your continued use of me754's services after changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how me754 handles your personal information, please contact us:

• Data Protection Officer Email: [email protected]
• Customer Support Email: [email protected]
• Live Chat: Available 24/7 on me754.cam
• Telegram: @me754support
• Facebook Messenger: facebook.com/me754official

For privacy-related inquiries, please allow up to 15 business days for a response. For urgent security concerns, contact us immediately via live chat.

By using me754, you acknowledge that you have read, understood, and agree to the collection, processing, and storage of your personal information as described in this Privacy Policy. Thank you for trusting me754 with your data.